Shipping & Returns
You can expect your Cosmic Karma Club order to be shipped as quickly as possible. At this time, we are only accepting orders from customers that live in the United States. Please allow 3-5 business days for order processing and verification, and an additional 7-10 business days for delivery. All orders are shipped via Fed-Ex ground. The shipping rate to the contiguous 48 US States is $10. The shipping rate to Alaska, Hawaii and Puerto Rico is $25. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier. You will receive an email notification with tracking information once your order ships. If you do not receive a shipping confirmation email within 3 business days, please contact firstname.lastname@example.org. Please note, we do not ship on weekends or holidays. Unfortunately, we are unable to ship to Post Office (P.O) Boxes, APO, or FPO addresses.
Returns are offered within 10 days after product delivery on items that are unused, unworn, unaltered, and in new condition with all packaging intact and tags attached. Please note that return shipping charges are the responsibility of the customer.
To process any returns or exchanges please follow these instructions:
Please click on the link below and follow the steps:
Please carefully follow our step by step instructions.
You will be able to advise the reason for the return. Please be as honest as possible to help us correct any issues correctly and process them as best as we can.
If you would like to process an exchange, you will be directed to a small note box where you can insert a descriptive text advising what items you would like to receive in your exchange order. In this box please let us know the item name, color, and size you would like to receive. This way we will be able to process the exchange correctly.
Once the product is received please allow 3-5 business days for your return to be processed.